Terms & Conditions

Puja Booking (booking.thevedicpuja.in)

The Vedic Puja provides online booking for a wide range of Vedic rituals including Shraddha ceremonies (Madhayan Shodashi Shraddha, Tripindi Puja, Pitrupaksha Shraddha), ancestral rituals (Narayan Bali), homas (Durga Homa, Maha Mrityunjaya Homa, Navgrah Shanti Homa, Satchandi Homa, Gana Homa, Rudra Homa), Jaap services (Maha Mrityunjay Jaap), life-event ceremonies (Namkaran, Mundan Sanskar, Bhoomi Pujan, Marriage Pujan), festival pujas, Satyanarayan Katha, and extended discourses (Bhagvat Katha – 7 Days). Services are available in three modes: at-temple, home puja, and online participation.

Pandit Services

We connect devotees with verified Vedic Pandits who perform rituals according to authentic Vedic tradition. The Vedic Puja also offers a platform for qualified Pandits to register and join our network. All Pandits are vetted for authenticity and ritual proficiency.

Hotel Booking (booking.thevedicpuja.in/hotel)

We facilitate hotel accommodation bookings in Varanasi and other pilgrimage destinations for devotees traveling for religious purposes. Hotel bookings are subject to availability and third-party provider terms.

Pilgrimage Packages (booking.thevedicpuja.in/package)

We offer curated puja and pilgrimage packages that may combine rituals, temple visits, accommodation, and travel assistance for sacred destinations.

Temple Services (thevedicpuja.in/temple)

We facilitate Darshan bookings and information for temples across India. Temple visit schedules, opening hours, and darshan availability are subject to the respective temple authority's policies.

Astrology Services (thevedicpuja.in)

We provide Panchang, daily Horoscope, and Kundali Matching services for informational and spiritual guidance purposes. These are offered as supplementary spiritual tools and do not constitute professional astrological advice.

Blog and Educational Content (blog.thevedicpuja.in)

Our blog publishes articles, mantras, ritual guides, festival calendars, Bhagavad Gita commentaries, and spiritual insights for educational and devotional enrichment.

Service Availability

All services are subject to Pandit availability, auspicious muhurat timings, temple schedules, and any force majeure conditions. We reserve the right to reschedule services under unavoidable circumstances with prior communication.

Booking Process

To book a puja or service, users must create an account, provide accurate personal details including full name and contact information, select a service, choose a preferred date and time, and complete payment. A booking confirmation will be sent to your registered email upon successful payment.

Muhurat Scheduling

Many of our rituals are performed on auspicious muhurats (timing determined by Vedic astrology). If your preferred date does not fall on an auspicious muhurat, our team will suggest the nearest suitable time. By booking, you acknowledge the importance of muhurat alignment and consent to reasonable date adjustments.

Sankalp and Participation

For certain pujas, we require your Sankalp details (name, gotra, intention) to be provided at the time of booking or before the ritual begins. For online pujas, participation links will be shared via email or WhatsApp before the scheduled time.

Hotel and Package Bookings

Hotel and package bookings may be subject to additional confirmation steps including identity verification. Hotel availability is not guaranteed until a confirmation is issued by The Vedic Puja.

Payment Terms

All payments for puja services, hotel bookings, and packages must be made in full at the time of booking via the payment methods available on our platform. Prices displayed are in Indian Rupees (INR) inclusive of applicable taxes unless stated otherwise.

Cancellation by User

Cancellations made more than 72 hours before the scheduled puja date are eligible for a full refund. Cancellations made between 24 to 72 hours before the ritual may be subject to a 25% cancellation fee. Cancellations within 24 hours of the scheduled time are non-refundable, as Pandit preparation, samagri procurement, and muhurat reservation cannot be reversed.

Cancellation by The Vedic Puja

In the rare event that we must cancel your booking due to Pandit unavailability, natural calamity, or other unforeseen circumstances, a full refund will be processed within 7 working days, or we will offer an alternative date at no extra cost.

Hotel Booking Refunds

Hotel cancellation and refund policies are governed by the respective hotel provider. The Vedic Puja will communicate the applicable hotel refund policy at the time of booking. Our service facilitation fee is non-refundable once a hotel booking is confirmed.

Refund Processing

Approved refunds will be credited to the original payment method within 7–10 working days. The Vedic Puja is not responsible for delays caused by payment gateway or banking processing times.

GST and Taxes

All applicable GST and government taxes are levied as per Indian law. Tax invoices will be provided upon request.

Accurate Information

Users must provide accurate, complete, and up-to-date information including full name, gotra (lineage), intention (sankalp), contact details, and date of birth where required. Incorrect information that affects ritual validity does not entitle you to a refund or re-performance of the service.

Respectful Conduct

All interactions with our Pandits, temple staff, and support team must be conducted with respect and dignity. Abusive, threatening, or disrespectful behavior will result in immediate cancellation of services without refund.

Religious and Cultural Sensitivity

Users must adhere to temple dress codes, ritual guidelines, and spiritual decorum as communicated at the time of booking. The Vedic Puja reserves the right to refuse service to individuals who disrupt the sanctity of religious proceedings.

Age Requirement

Users must be at least 18 years of age to book services independently. Bookings made on behalf of minors must be initiated by a parent or legal guardian.

Technical Requirements for Online Pujas

For online puja participation, you are responsible for ensuring a stable internet connection, compatible device, and joining at the confirmed muhurat time. Late joining may not entitle you to a refund or service extension.

Ownership

All content published across thevedicpuja.in, blog.thevedicpuja.in, and booking.thevedicpuja.in — including logos, branding, photographs, ritual guides, mantra compilations, Bhagavad Gita commentaries, puja descriptions, and informational articles — is the exclusive intellectual property of The Vedic Puja.

Prohibited Use

Unauthorized reproduction, distribution, modification, reposting, or commercial use of any content from our platforms is strictly prohibited without prior written consent. This includes screen-capturing content for commercial redistribution or scraping blog content for AI training.

User-Generated Content

By submitting reviews, testimonials, or feedback on our platforms, you grant The Vedic Puja a non-exclusive, royalty-free license to use, display, and promote that content across our platforms and marketing materials.

Third-Party Content

Some blog content, temple images, or festival information may include third-party sources. These are credited wherever applicable. Users wishing to use third-party content must seek permission from the respective rights holders.

Purpose

The blog at blog.thevedicpuja.in publishes content covering Hindu festivals, Vedic rituals, mantras, astrological events, Bhagavad Gita insights, and spiritual lifestyle guidance for the purposes of religious education and devotional enrichment.

Disclaimer of Liability

While we strive to publish accurate and authentic information in consultation with Vedic scholars and Pandits, The Vedic Puja does not warrant that all blog content is free from error. Readers should exercise independent discretion, especially for health-related, legal, or financial content referenced alongside spiritual practices.

Mantra and Ritual Content

Mantras, ritual procedures, and astrological guidance published on our blog are for informational purposes. For personalized ritual guidance, users should consult a qualified Pandit. The Vedic Puja is not liable for outcomes resulting from self-performed rituals based solely on blog content.

Comments and Community

Where comments or community features are enabled, users must not post offensive, defamatory, or misleading content. The Vedic Puja reserves the right to moderate or remove any content that violates these guidelines.

Data Collection

We collect personal data including name, contact information, gotra, and ritual preferences to facilitate service delivery. Your data is handled in accordance with our Privacy Policy available at thevedicpuja.in/privacy-policy.

Data Use

Your data is used solely for service delivery, communication regarding bookings, and improving our platform experience. We do not sell or share your personal data with third parties except as necessary for payment processing, hotel bookings, or service fulfillment.

Cookies

Our websites use cookies to improve user experience and analyze traffic. By continuing to use our platforms, you consent to our cookie policy.

Spiritual Outcomes

The Vedic Puja facilitates authentic Vedic rituals conducted by qualified Pandits. However, we do not make any guarantee regarding specific spiritual, material, or health outcomes resulting from any puja, ritual, mantra, or astrology service. Faith and intent remain personal.

Third-Party Services

We are not liable for the quality, safety, or outcome of services provided by third-party hotels, transport operators, or any external parties connected via our booking platform.

Technical Failures

The Vedic Puja shall not be held liable for service interruptions, booking failures, or data loss due to technical issues, server downtime, cyberattacks, or events beyond our control. We will make reasonable efforts to restore services and reschedule affected bookings.

Maximum Liability

To the fullest extent permitted by applicable law, The Vedic Puja's total liability to any user shall not exceed the amount paid by the user for the specific service in question.

Right to Amend

The Vedic Puja reserves the right to update, modify, or replace these Terms and Conditions at any time. Changes will be effective upon posting to thevedicpuja.in/terms-and-conditions.

User Responsibility

It is your responsibility to review these terms periodically. Continued use of our services following the posting of changes constitutes acceptance of those changes.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising shall be subject to the jurisdiction of the courts of Varanasi, Uttar Pradesh.

Reach Out

For queries, cancellations, disputes, or feedback regarding these Terms and Conditions or any of our services, please contact us through the following channels.